Privacy Policy

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Protecting your privacy.

The Marketing Boutique (TMB) (“TMB”, “we”, “our”, “us”) is committed to providing you with the highest levels of customer service and to protecting your privacy. We have set out a number of principles concerning the protection of your personal information

This privacy policy sets out the type of information we collect, how we use it and who we may share it with. It may be amended from time to time and a current version is available here.

TMB is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

 

What personal information do we collect?

The personal information we collect and store may include your name, Contact Number, Address, Location, email addresses, ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’ other than the Payment Gateway provider which is TelR Payment Gateway in our case’

We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online’’

Privacy

Our commitment to privacy is set out here. We collect, use and disclose personal information on the terms and conditions set out in Our Privacy Policy. This includes using Your personal information to help Us improve Our products and services and get in touch with You to let You know about goods, services or promotions that may interest you.

www.tmb-me.com will not pass any debit/credit card details to third parties

Terms and Conditions

User Terms

Please read the Terms of Use carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform. By clicking on the “I Accept” button, You accept this Terms of Use and agree to be legally bound by the same.

Use of and access to the Platform is offered to You upon the condition of acceptance of all the terms, conditions and notices contained in this Terms of Use and Privacy Policy mentioned in our website, along with any amendments made by TMB at its sole discretion and posted on the Platform from time to time.

For the purposes of these Terms of Use, the term ‘The Marketing Boutique ‘ or ‘TMB’ or ‘Us’ or ‘We’ refers to ‘TMB’ . The term ‘You’ refers to the user or visitor of the Website and/or App. When You use our services, You will be subject to the terms, guidelines and policies applicable to such service and as set forth in these Terms of Use. As long as you comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use our Platforms and services.

Registration

  • You shall be permitted to access the The platform, avail the ‘TMB’ Services and connect with Delivery Partners on the Platform only upon creating an Account (By providing your mobile number to which an SMS OTP would be sent to verify the mobile number) and obtaining a registration on the Platform. Your ability to continue using the Platform, ‘TMB’ , is subject to Your continued registration on the Platform. You will be required to enter Your personal information including your name and other contact details while registering on the Platform.
  • As a part of the registration, You may be required to undertake a verification process to verify Your personal information and setting up the Account.
  • ‘TMB’ shall have the right to display the information, feedback, ratings, reviews etc. provided by You on the Platform. ‘TMB’ shall in no way be responsible or liable for the accuracy or completeness of any information provided by You. If You provide any information that is untrue, inaccurate, not current or incomplete, or ‘TMB’ has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, ‘TMB’ reserves the right to suspend or terminate Your Account and refuse any and all current or future use of the Platform (or any portion thereof) at any time.

User Information

  • You are solely responsible for and in control of the information, You provide to us. Compilation of User Accounts and User Account bearing contact number and e-mail addresses are owned by TMB. Further, You understand and agree that certain information will be case sensitive and must be handled with prudent care.
  • In the case where the Platform is unable to establish a unique identity of the User against a valid mobile number or e-mail address, the Account shall be indefinitely suspended. ‘TMB’  reserves the full discretion to suspend a User’s Account in the above event and does not have the liability to share any account information whatsoever.

Payment Terms

  • While initiating a request for a Purchase Service, You shall pay for the price of the delivery You require the Delivery Partners to deliver to You based on the distance.
  • You agree that ‘TMB’ may use certain third-party vendors and service providers, including payment gateways, to process the payments made by You on the Platform.

Rating

  • ‘TMB’  and its affiliates reserve the right to use, share and display such ratings and comments in any manner in connection with the business of ‘TMB’  and its affiliates without attribution to or approval of Users and You hereby consent to the same. ‘TMB’ and its affiliates reserve the right to edit or remove comments in the event that such comments include obscenities or other objectionable content, include an individual’s name or other personal information, or violate any privacy laws, other applicable laws
  • You acknowledge and agree that Your geo-location information is required for You to avail the ‘TMB’ Services and initiate transactions on the Platform. You acknowledge and hereby consent to the monitoring and tracking of Your geo-location information.

Eligibility to Use

‘TMB’ reserves the right to refuse access to the Platform, at any time to new Users or to terminate or suspend access granted to existing Users at any time without any reasons for doing so.

You shall not have more than 1 (one) active Account (as defined below) on the Platform. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party or impersonating any other person for the purpose of creating an account with the Platform.

User Account, Password, and Security

  • In order to use the Platform and avail the ‘TMB’  Services, You will have to register on the Platform and create an account with your mobile number. If You are using the Platform on a compatible mobile or tablet, You will have to install the application and then proceed with registration.
  • You will be responsible for maintaining the confidentiality of the Account information, and are fully responsible for all activities that occur under Your Account. You agree to (i) immediately notify ‘TMB’ of any unauthorized use of Your Account information or any other breach of security. ‘TMB’ cannot and will not be liable for any loss or damage arising from Your failure to comply with this provision.

Additional Terms

We may also require You to follow additional rules, guidelines or other conditions in order to participate in certain promotions or activities available through the Platform. These additional terms shall form a part of these Terms of Use, and You agree to comply with them when You participate in those promotions, or otherwise engage in activities governed by such additional terms.

Term and Termination

The Terms of Use will continue to apply until terminated by either You or ‘TMB’ as set forth below. If You object to the Terms of Use or are dissatisfied with the Platform, ‘TMB’  Services, Your only recourse is to (i) close Your Account on the Platform by writing to Us or stop accessing the Platform. ‘TMB’ will make Your account dormant upon receipt of request in writing.

‘TMB’  may, in its sole discretion, bar your use of the ‘TMB’ Services at any time, for any or no reason. Even after your account with ‘TMB’ is disabled, dormant or made inactive, the terms agreed by You at the time of registration will remain in effect. This termination shall be effective only once You have cleared all Your dues that You are liable to pay as per the provisions of this Terms of Use.

The Company may delist You or block Your future access to the Platform or suspend or terminate Your Account if it believes, in its sole and absolute discretion that You have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use or anyway otherwise acted unethically.

Notwithstanding anything in this clause, these Terms of Use will survive indefinitely unless and until ‘TMB’ chooses to terminate them.

You hereby agree and acknowledge, upon termination, ‘TMB’ shall have the right to retain all information pertaining to the transactions initiated by You on the Platform.

Governing Law

This Terms of Use shall be governed by and constructed in accordance with the laws of United Arab Emirates 

Report Abuse

In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Platform, please report the same to us through Email. In case You have any queries with respect to the Terms or the ‘TMB’  Services, please write to us. 

Communications

You hereby expressly agree to receive communications by way of SMSs and/or e-mails from ‘TMB’ , or other third parties. You can unsubscribe/ opt-out from receiving communications through SMS and e-mail anytime by contacting us for the same. However, You may still receive communications from Your end with respect to Your use of the ‘TMB’  Service. 

General

‘TMB’ reserves the unconditional right to modify or amend this Terms of Use without any requirement to notify You of the same. You can determine when this Terms of Use was last modified by referring to the “Last Updated” legend above. It shall be Your responsibility to check these Terms of Use periodically for changes. Your acceptance of the amended Terms of Use shall signify Your consent to such changes and agreement to be legally bound by the same.

 

TMB- The marketing Boutique  LLC”  maintains the www.tmb-me.com  Website (“Site”).

’Visa or MasterCard debit and credit cards in AED will be accepted for payment

’We will not trade with or provide any services to OFAC and sanctioned countries’

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’ Cardholder must retain a copy of transaction records and Merchant policies and rules

User is responsible for maintaining the confidentiality of his account’

PAYMENT CONFIRMATION : Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

Order Cancellation

You are entitled to cancel your order only before the pick up of the item without giving any reason for doing so.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:

  • Email: nancyassaad@tmb-me.com
  • Visiting our website: www.tmb-me.com

Transaction Processing Policy

We at TMB take the aspect of processing credit card payments under the consumer protection law very seriously. Therefore, we only charge for our service fee after the order has been delivered. And any order that is either cancelled by the customer before pickup or not delivered by our end will not be charged anything, and the payment transaction will be revoked